More 5-star reviews, without asking twice

How automatic review requests work

In Review settings, choose when invitations go out: when you mark a booking as completed, when the appointment’s end time passes, or both. Even with both on, each client gets one email per booking. Prefer to ask in person first? Send or resend an invitation by hand from any booking. Invitations are tied to a real booking, so canceled appointments and clients without an email address are skipped.

What your client sees

A short email from Bekbook with a link to rate the appointment from 1 to 5 stars and add an optional comment. There’s no app to download and no account to create, so it takes them under a minute. You can preview the exact email in the app before any client gets it.

You decide what goes public

Choose “Publish automatically” to put reviews live right away, or “Require my approval” to check each one first. Reviews are sorted into Pending, Published, Hidden and Rejected. You can hide a published review and publish it again later, or reject one so it is never shown. You get a notification whenever a new review comes in.

Your rating on your booking page

Clients who find you on Instagram or TikTok want proof before they book a stranger’s home studio. Bekbook shows your overall star rating and published reviews right on your booking page, next to your services and portfolio. If you’d rather not show them yet, you can switch them off.

Pro: hold back low ratings

Keep auto-publish for your happy clients and hold back anything below a rating you choose, say 3 stars, until you’ve read it. It gives you a chance to reach out and fix the problem before the review goes live.

Pro: share 5-star reviews to Instagram

Turn any 5-star review into a story-ready share card in “Gold” or “My brand” style. You can also add a personal note to every invitation email, like “Thanks for coming, hope to see you again!”, which feels warmer than a plain request.