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Nail tech booking policy template (copy & paste)

A ready-to-use booking policy for nail techs covering deposits, late arrivals, no-shows, guests, fixes and payment — plus tips to make clients actually read it.

By the Bekbook team · Updated · 1 min read

A good nail tech booking policy is short, specific, and accepted by the client before they book. Copy the template below, adjust the numbers, and paste it into your booking page.

Booking policy template

Deposits — A $20 non-refundable deposit is required to book. It goes toward your total.

Rescheduling & cancellations — Please give at least 24 hours’ notice to reschedule. Late cancellations forfeit the deposit.

Late arrivals — There is a 10-minute grace period. After 15 minutes, your service may be shortened or rescheduled and the deposit kept.

No-shows — No-shows forfeit the deposit and must prepay in full to book again.

Guests — Please come alone. No extra guests or children, as this is a home studio.

Arrive ready — Come with bare nails or book a soak-off add-on.

Fixes — Free fixes within 3 days for lifting or breaks caused by product. Not for damage from picking or trauma.

Payment — Remaining balance due at the appointment via Cash App, Zelle, Venmo, PayPal, Apple Cash, Chime or cash.

Make the policy work for you

Frequently asked questions

What should a nail tech booking policy include?

Deposits, cancellations and rescheduling, late arrivals, no-shows, extra guests, nail fixes or warranty, accepted payment methods and what clients should arrive with (for example bare nails or a soak-off add-on).

How do I make clients read my policy?

Show it on your booking page and require clients to accept it before booking. Bekbook does this automatically.

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